Canada: Toronto, Vancouver, Winnipeg, Ottawa
US: Denver, Milwaukee, Oshkosh, St. Louis, Hampton (Virginia)
Industry: Direct Marketing Services
Design Firm: SGH Design Partners
Customer Since: 2010
Goal: iMarketing retained Workspace Group (WSG) to outfit customer contact centres (call centres) in five U.S. and four Canadian cities, in addition to providing furniture solutions for their Toronto head office. Using Herman Miller’s Resolve workstations, Workspace Group (WSG) gave iMarketing something they’ve never seen before – a great looking and budget-sensitive call centre. As a result? Space was maximized, staff retention soared and employee satisfaction was off the charts. Read client testimonial here.
Office Furniture Scope: 125 workstations, private offices, interview and training rooms per call centre; private offices, meeting rooms and lunch and training rooms for downtown Toronto head office.